Frequently asked questions
Shopping at Sunny Willow and have a few questions? Check below to see if the answer is here for you. If not, please contact me!
Also, you can check out this page, for some helpful articles about Wix websites.
HOW DO I SHOP AT SUNNY WILLOW?
WHAT HAPPENS WHEN I BUY ONE OF YOUR PRODUCTS?
IS THERE A TIME LIMIT FOR DIGITAL DOWNLOADS?
Yes there is! The time limit is 30 days.
WHAT CURRENCY ARE THE PRICES SHOWN IN AND HOW CAN I PAY?
All prices shown on sunnywillowdesign.com are in USD. Payment is made securely through a Paypal checkout, where you can use your Paypal account or choose to pay with a Credit/Debit card.
WHAT IS YOUR REFUND POLICY?
Due to the immediate, digital nature of the products sold at sunnywillowdesign.com, I do not offer refunds or exchanges as digital items cannot be returned.
WHY IS AN ITEM NO LONGER ABLE TO BE DOWNLOADED FROM MY ACCOUNT?
If a downloadable item is no longer showing in your account, it means the item is no longer available from Sunny Willow, or that the downlod link has been expired (which happens after 30 days). If you didn't download the product in estimated time frame, contact me and I'll resend you the download link.
DO YOU OFFER OUTRIGHT OWNERSHIP?
Yes I do! Just contact me so we can discuss about the price and everything that interests you.
DO YOU OFFER HELP IF I ALREADY HAVE WIX WEBSITE?
Yes I do!. For more info about this go to following page.